Full service history vs part service history, what actually matters?

Author

Neil

Date Published

Full service history sounds reassuring.

But it’s not always the whole story.

When buyers ask us about service history, what they’re really asking is one thing:
Has this car been looked after properly?

The problem is that “full” and “part” don’t always mean what people think they mean.


What full service history really means

A full service history usually means the car has been serviced at the correct intervals, either by:

  • A main dealer
  • A VAT-registered independent garage
  • Or recorded digitally through the manufacturer system

That last bit matters more than most people realise. Many modern cars don’t even use paper service books anymore.

A stamped booklet is nice.
A verifiable digital record is better.


When part service history is still perfectly acceptable

A part service history isn’t automatically a red flag.

Common reasons we see:

  • A missed stamp during Covid
  • Owner changed garages and records didn’t transfer
  • DIY servicing with invoices but no stamp
  • Digital records that weren’t updated correctly

If the important services are there, and the gaps make sense, we don’t panic. Neither should you.

What matters more is what was done, not just how neatly it’s recorded.


The services that actually matter

If we’re being honest, these are the big ones we care about most:

  • Timing belt or timing chain history where applicable
  • Gearbox servicing on automatics
  • Brake fluid changes
  • Oil services done on time, not late
  • Recurring advisories that were actually fixed

A car with a missing stamp but solid mechanical history is often a safer bet than one with perfect stamps and ignored issues.


Our rule of thumb

We’d rather sell:

A well-prepped car with sensible service gaps we can explain

than:

A “full history” car that hasn’t been maintained properly behind the scenes

If something doesn’t add up, we’ll tell you. Simple as that.